Account access and confirmation
After signing up, you will receive a confirmation email with access to the member portal. From there, you can manage your services, view invoices, submit support tickets, and access documentation.
Service provisioning
Most services are provisioned automatically shortly after purchase. Once provisioning is complete, your service will appear in the member portal with the relevant access details.
If a domain name was included in your order, additional time may be required for registration, transfer, or DNS changes to complete.
What you can do right away
- Log in to the member portal
- Review your service details
- Access the server or control panel
- Submit a support ticket if you have questions
Website and email setup
Your hosting or email service is ready for use once provisioning completes. If you already have a website or email configuration, you can begin setting it up right away.
Website migrations, email migrations, and hands-on setup assistance are not included by default and may require an additional service.
DNS and propagation timing
If your domain is newly registered, transferred, or updated, DNS changes can take time to propagate globally. During this period, services may appear inconsistent depending on location.
Getting help
If you are unsure what to do next or run into issues, submit a support ticket through the member portal. For faster assistance, include details about what you are trying to do and what you are currently seeing.
Important note
While we are happy to help guide you, services are self-managed unless otherwise specified. If you are unsure whether something is included or requires additional assistance, please ask before making changes.