How it works
A calm, simple path for Canadian small businesses. Choose what you need, purchase in one portal, and manage services with help when you want it.
The simple overview
Three quick steps that summarize the full journey.
Choose what you need
Pick from hosting, domains, email, or SSL based on your goals.
Purchase in one portal
Checkout and billing happen in the client portal.
Manage and grow
Use the right dashboard for each service, with support available.
Step-by-step timeline
A clear, non-technical view of what happens from start to finish.
Pick your product
Choose Hosting, Domains, Email, or SSL based on your needs.
Create an account
Sign up or log in so we can get everything linked to you.
Purchase in the client portal
Billing and checkout are completed in the portal.
Setup and provisioning
Some services are ready quickly, while others take a little longer.
Manage your services
Use the right dashboard for the job, with clear guidance.
Get help when you want it
Support is optional and available if you need a hand.
Where do I do things?
A quick map of what happens where.
Website (marketing site)
Learn about products, read FAQs, and contact support.
Client Portal (Upmind)
Billing, purchases, invoices, and upgrades or cancellations.
Server Panel (Enhance)
Manage hosting settings for your website and server basics.
Website Builder
Coming soon.
Product-specific notes
What to expect after purchase, with support available if needed.
Hosting
We begin provisioning your hosting and share next steps. Timing can vary depending on your setup. Support is available if you want guidance.
Domains
We process your domain request and confirm when it’s ready. Some approvals can take a bit of time. Support is available if you need help.
We prepare your email service and provide setup steps. Some cases take longer based on your current provider. Support is available if needed.
SSL
We begin the SSL setup process and explain what to expect. Some sites require extra steps. Support is available if you want assistance.
Setup and support
You can move at your own pace, with optional support if you’d like another set of eyes.
Self-serve setup
Follow clear steps and complete setup when it works for you.
Optional assistance
Support is available to review your setup and advise on next steps.
Frequently asked questions
Short answers to the most common questions.
Do I need technical knowledge to get started?
No. We keep the steps clear and help you along the way.
What happens right after I purchase?
You’ll see next steps in the client portal and receive guidance if needed.
Which portal do I log into?
Use the client portal for purchases and billing, and the server panel for hosting settings.
Is setup instant?
Some services are quick, and others take a little longer depending on the request.
Can I upgrade later?
Yes. You can change plans as your needs grow.
Can you help if I get stuck?
Yes. Support is available if you want help or reassurance.
Ready to take the next step?
Explore what you need, and we’ll be here if you want help.